FAQs

Do I need to register?
No, you can order and check out as a guest.

What types of payment do you accept?
We accept Visa, MasterCard, American Express, Discover and PayPal.

How can I track my order?
You can check the status of an order by contacting customer service atcontact@enticeglow.com . You will also receive an email with tracking information when your order has shipped.

How do discount codes work?
Discount codes must be entered before checkout. Note that some items are not eligible for the use of codes and additional terms may apply. Please check the applicable product pages for specific information.

Are all items eligible for a discount with a code?
No, certain products are not eligible for discounts - these may include sale items, one-of-a-kind purchases and items that are restricted from discounts. These restrictions will appear on the applicable product page and/or promotional materials.

Can I use more than one discount code per order?

no, only one discount code can be applied per order. Promotions may not be combined with any other offers, discounts or coupons.

What if I need to change, cancel or adjust my order?
Please email us at contact@enticeglow.com. If the shipment is still being processed, we will use commercially reasonable efforts to make the change, cancellation or adjustment. There may be an additional fee to change the delivery address once the product has shipped. If the item has already shipped, and changes cannot be made, you may return the item in accordance with and subject to our return policy.

What if there is an issue with my order once I receive it?
Please contact customer service at contact@enticeglow.com . We will assist you with any issues in accordance with our return policy.

Do you offer Free international shipping?
We offer Free shipping on orders over 24$ to many countries

Do you have a physical presence?
No, we are web-based only.

Do you purchase items from the public for resale?
No.